Shipping Policy
Snapgreatdeals is partnered with USPS - allowing us to ship directly to your door and proudly offer a flat shipping rate of $4.99.
You will be charged when your order and all payments are subject to verification and approval before shipping and may take several days to process. To help fight credit card fraud, orders with incorrect billing information or requiring additional verification may be delayed and/or cancelled.
Shipping Process
We require at least 3 working days on average to fulfill your order and transport it to our carrier's sort facility. Some items may take longer especially around major holidays (up to 10 days). Orders are processed Monday-Saturday and the order cut-off time is 11:00 p.m. central time.
Once your order has begun processing through our shipping department we are unable to make any changes (including address changes). We will only ship to the address provided at check-out and please keep in mind that we do NOT ship to P.O. Boxes.
Once your order has shipped, you will receive a Shipping Confirmation email.
For orders with multiple items, products may be shipped separately and received on different dates due to the difference in manufacturing partners’ locations.
Tracking
All orders are processed with tracking numbers. You will receive an email with the tracking number when you order is dispatched to the carrier's sort facility.
For some shipping companies, it can take several days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Shipping Time
| Location | *Estimated Transit Time |
|---|---|
| United States | 7-10 Business days |
| United Kingdom | 7-25 Business days |
| Australia | 15-25 Business days |
*Note: The days listed above are only estimates in business/working days and do not include our 3 day processing time.
While we will do all that we can to make sure you order is delivered on time, Snapgreatdeals cannot be held responsible for conditions beyond our control such as required postal or customs clearance procedures, holidays, severe weather, labor disputes, protests, etc. and these interruptions can cause delays beyond our original delivery estimates.
Duties, Taxes, and Other Fees:
International shipments may be subject to import taxes, duties and/or customs clearance fees, which are levied once a shipment reaches the recipient's country. These fees are the sole responsibility of the recipient. High Entity has no control over these charges, nor can High Entity predict what they may be. If a shipment is refused and returned, you will be responsible for any import taxes and return shipping costs incurred.
Customs policies vary widely by country. If you have questions we recommend that you contact your local customs office for more information.
Lost/Stolen/Damaged Packages:
Snapgreatdeals is not responsible for lost, stolen, or damaged packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it and/or file a claim with your respective shipping carrier.
Note: We utilize the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests and we may not be able to honor your claim if it is not reported.
Wrong Address Disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes to an order after it has been placed. If the order has already been processed through our shipping department, we cannot retrieve it for an address change.
Additionally, we do not deliver to P.O. Box addresses. This information was communicated in your order confirmation email, which we can confirm was sent to the email address provided with your order.
Feedback
We would love to hear your feedback, questions, or any concerns. Please feel free to email us at support@clientcareusa.com to let us know how we are doing. We take your feedback very seriously and are always striving to improve.
Shipping FAQ
How Do I Change My Delivery Address?
Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address.
Contact Customer Service (email to support@clientcareusa.com) immediately!
How Do I Cancel An Order?
Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you.
Contact
support@clientcareusa.com
https://snapgreatdeals.com/pages/contact